Questions for curious minds
The questions we hear most — answered.
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You can buy Ochis here, on our website, our Facebook, or our Instagram. For extra info on our offline presence, go to our ‘Find Your Store’ page.
We’re always looking for cool places willing to become Ochis retailers, so stay tuned for more!
You can see the list of Ochis retailers on our ‘Find Your Store’ page.
You can try Ochis on offine at places listed on our ‘Find Your Store’ page.
If you are unable to do that, you can always look at the measurement in the description of each model to get a better gist of our sizing. As an alternative, you can order Ochis and try them on at home. If they don’t fit you, you have the right to claim and perform a return within 7 days of receiving your order. However, if the wrong fit is the reason for returning the glasses, you will have to pay the delivery fee for returning the glasses to Kyiv yourself. Read more about returns and refunds below.
Ochis glasses are made from coffee grounds and natural oils, and the glue holding them together is a vegetable-oil-based biopolymer. We don’t use any plastic to create our eyewear and believe in a world where you can be sustainable even in such simple things as choosing glasses.
We collect the coffee grounds every other day from local coffee shops here, in Kyiv. That means that our material is an otherwise unused by-product that gets a new life of being eyewear!
Yes, they do! It’s not a strong smell, but it’s still there.
Usually, the frame smells of coffee for several weeks. After that, you can rub it with an aroma oil of your choice.
Just put some vegetable oil on them and wipe the excess off with a napkin to make the color pop again.
We get used coffee grounds from our local coffee shops, bring them to our manufacturing, then dry and put them through 39 different production processes. Our craftsmen perform many production stages by hand, bringing your frames to perfection.
Yes, it is. We invented a unique technology that involve 82% less CO2 emission compare to the plastic frame production. Based on IdeaMat database.
Yes. We highly value the work of our well-qualified craftsmen, so we give them decent competitive pay and a comfortable workplace. We perform all production processes in Kyiv, using high-quality manufacturing parts. Our glasses don’t contain any animal-derived products.
Mostly, yes. We use different equipment to create the base material for all our eyeglasses frames, but the assembly process, polishing, lens installing and quality checks are all made by our talented workers. The majority of production processes are performed by hand, which makes Ochis an item of true craftsmanship.
The glasses are made in Kyiv, starting with collecting the coffee grounds and finishing with packing your orders. Every single step of production takes place in Kyiv, and we are proud to have the best experts working for us locally.
No. Thanks to our unique production technology, Ochis aren’t heavy. They feel lighter than your regular plastic glasses, so you won’t get tired of wearing them all day long!
Ochis are water-resistant due to a special hydrophobic layer. Don't be afraid to get them wet – you can even swim with your Ochis on. Still, try not to leave them in the water for too long!
We insert a metal core in each temple using a unique technology that helps connect the charniers with the reinforced temple rods to make the hinges extremely durable. That system allows Ochis to be adjusted to your face shape.
Your coffee glasses will not break unless you apply excessive force. Like any eyewear, Ochis require careful use, need to be stored in a case and put on using both hands.
Ochis have quite an average sizing, suitable to most face shapes. Because all our designs are different, we have added the measurements of each model to their description, so you can understand their size better.
Here are more details on each of the parameters:
- Frame widthis the length from the furthest left point to the furthest right point of the front of the frames. It’s the length of glasses if you’re looking at them from the front.
- Temple length (a.k.a. arm length) is the length from the furthest left point to the furthest right point of the temple not accounting for the bend. It doesn’t include the width of the front of the frame if you’re looking at the glasses from the side.
- Distance between lenses is also known as the bridge width. It measures the straight line between the closest positioning of lenses, including the width of the bridge of your nose as well as the width of the material.
- Frame height is the distance between the highest point and lowest point of the frames. It is the height of glasses if you’re looking at them from the front.
No, but most of our lenses are made from cellulose triacetate – recycled cotton, the world's most environmentally friendly lens material that exists today.
We use high-quality lenses in all our products. The basic sets include tinted UV-protective polarized lenses in brown or gray color for sunglasses and a clear set of lenses without any coatings for optical ones. Other than that, we offer a great variety of sun-protective and optical lenses, so you’ll be able to easily get the perfect ones for your prescription parameters or specific needs. Just click on the‘select lenses’option when making an order to choose your perfect frame+lenses combination.
Unfortunately, no. But they are made from cellulose triacetate, the most sustainable lens material that exists to this day.
Only clean the lenses with the cloth included in your parcel or other similar microfibre cloths. Don’t touch the lenses with fingers — hold the frames instead. Try not to scratch the lenses — even the tiniest pieces of dust can cause micro-scratches to them. Using the coffee-based hard case will save your Ochis from getting accidentally damaged inside your bag.
After picking the model of eyewear, you can choose the lenses you need in the ‘Select Lenses’ section. Regular optical frames come with clear lenses and regular sunglasses — with tinted ones.
We offer:
- UV protection lenses (protecting your eyes from the sun’s harmful rays);
- Blue-light protection lenses (protecting your eyes from the light coming off screens);
- Photochromic lenses (changing their color from clear to tinted depending on the lighting around you and protecting your eyes from the sun’s harmful rays).
You can choose your perfect frame to lenses combination when making the order.
Photochromic lenses are lenses that react to sun exposure. When you are inside, in darker places, they are clear so that you could see everything around you. If, on the other hand, you are outside or in a very bright place, the photochromic lenses will start to darken and turn your clear glasses into sunglasses. This mechanism helps your eyes to adjust to different lighting without pain and is especially helpful for people whose eyes are more receptive to light. Photochromic lenses also protect your eyes from UV-radiation.
The difference between adaptive lenses and extra-adaptive lenses is that the latter also have an anti-reflective coating and adjust to the surroundings quicker.
They are the lenses that help your eyes with looking at different screens without harm and strain. Computer and phone screens emit blue light, which is believed to be detrimental to the eyes, especially after extensive use. Our blue-light-blocking lenses have a special coating that will help your eyes to have a healthier workday.
High-index lenses are usually prescribed to people with high diopters parameters to compensate for the lens thickness. They are thinner and lighter than regular lenses with more extreme prescription parameters.
Just the color, so choose whichever ones call out to you! Brown lenses will give a warmer tint to the world around you, and the gray ones provide for a colder one.
It depends on the type of lenses you choose to order. We have a variety of lenses we can install, each one with its own set of coatings.
Clear
Clear lenses without prescription parameters and without any coatings.
Tinted
Polarized lenses with sun-protective coating. Polarization helps to reduce glare from smooth surfaces like water when you’re outside. Be aware that they will most likely distort the images you see on screens. Tinted lenses come in gray or brown color.
Coating: UV + polarization
Tinted lenses with diopters
Vision correction lenses with sun protection. Tinted lenses come in gray or brown color.
Coating: UV + correction
Optional: astigmatism
Lenses with diopters
Regular lenses that perform vision correction (according to your prescription parameters) and get scratched less. They have a number of coatings: they are anti-reflective and a 100% UV-protective. These lenses have a slight violet undertone.
Coating: anti-reflective + correction + UV protection
Optional: astigmatism
High-index lenses with diopters
These high-index lenses are thinner than the regular ones and are usually used to compensate for the lens thickness in high diopters. They also have a multilayered strengthening anti-reflective and hydrophobic coating and get scratched less. These lenses have a slight green undertone.
Coating: anti-reflective + correction + high index + hydrophobic + astigmatism
Computer lenses
Lenses that make working on the computer harmless on the eyes, because the coating is specifically created to reflect the blue light coming from the screens. They are also anti-reflective and get scratched less. With or without prescription parameters. Could be high-index — thinner than the regular ones and usually used to compensate for the lens thickness in big diopters.
Coating: computer protection + anti-reflective
Optional: correction + high index + astigmatism
Adaptive lenses / adaptive with astigmatic parameters
Lenses that go dark in the sun and become clear indoors, because they react to the amount of light in your surroundings. They are also anti-reflective and get scratched less. These lenses are sun-protective — they reflect the UV rays. Adaptive lenses come in gray or brown color.
Coating: UV + photochromic + anti-reflective
Optional: correction + astigmatism
High-index adaptive lenses
Lenses that go dark in the sun and become clear indoors, because they react to the amount of light in your surroundings. Strengthened water-, dirt- and dust-protective. With a slight turquoise undertone. Adaptive lenses come in gray or brown color.
Coating: UV + photochromic + correction + high index
Extra adaptive lenses
Lenses that quickly go dark in the sun, become clear indoors and get scratched less. You can work on your computer, walk in the sun or scroll through Instagram without harming your eyes. They are also anti-reflective and get scratched less. Extra adaptive lenses come in gray or brown color.
Coating: UV + photochromic + anti-reflectiveOptional: correction + high-index +astigmatism
You can get your prescription at a local optician or eye practice. Find the nearest ophthalmologist or optometrist and go in for an eye exam.
*Please make sure that your specialist measures and writes down your interpupillary distance (PD/IPD). We require that parameter to install your chosen lenses correctly.
Yes. We can install custom-made lenses with diopters and different prescription details including astigmatism. We also offer high-index lenses.
Please note that prescription lenses will take a bit longer to install, so you should remember to add an extra 2-5 days to the average waiting period.
To get our prescription glasses you just have to enter your prescription details in the appropriate boxes when you make the order on the website.
What do all the parameters in your prescription boxes mean?
OD- right eye, from Latin oculus dexter;
OS- left eye, from Latin oculus sinister;
*If your prescription contains OU - both eyes, from Latin oculus uterque, please enter the same parameters into both OD and OS boxes;
OD- right eye, from Latin oculus dexter;
OS- left eye, from Latin oculus sinister;
*If your prescription contains OU - both eyes, from Latin oculus uterque, please enter the same parameters into both OD and OS boxes;
SPH(Sphere)- the amount of lens power for each eye specifically. The ‘+’ means you are farsighted, the ‘-’ means you are nearsighted. This parameter is measured in diopters, written D. *On our website you should enter your SPH into boxes named OD and OS respectively if you’ve checked the box that you don’t have astigmatism. If you do, the parameters boxes will specify the SPH as a separate parameter;
PD- pupillary distance, the distance between the pupil centers.
CYL(Cylinder) - the amount of lens power for astigmatism, used to describe the part of the lens that should be cylindric rather than spherical to focus your sight properly;
Axis- the lens meridian that specifies exactly where astigmatism on your eye is and where your cornea doesn’t require a specific focusing.
Yes, we do. After you choose your favorite frame design on our website, tick the prescription and astigmatism boxes and enter your parameters into the appropriate boxes.
If your optometrist or ophthalmologist suggests so or if you decide to install a thinner lens. High-index glasses are usually prescribed to people with high diopters (more than +/-2) to compensate for the lens thickness.
Yes, you can. After you choose your favorite sunglasses design on our website, tick the prescription box and enter your parameters into the appropriate boxes.
Yes, you can. Just enter your prescription parameters into the specific boxes when ordering another pair of Ochis.
If you wish to install them at your local optical store, you can easily do so, but we highly recommend that you let us do the job. Ochis aren’t your usual glasses, so there are some important rules to follow when installing new lenses. We know our material the best and will make sure that everything is done with the most attention to detail.
If you still choose to install them wherever else, make sure to always show these instructions to your optician to feel safe and sound. *These instructions are also included in the parcel.
To avoid frame damage, follow these steps:
1. Remove the lenses from the glasses by applying slight pressure.
2. When scanning the frame, attentively choose the measure of reducing the lens diameter depending on the type of lens you are installing. The bigger the lens diopter is, the more you should reduce it.
3. After the lenses have been cut out, slightly heat the frame (to a temperature of no more than 50°C/140°F). Don’t let the frames overheat — it may lead to cracks forming in the material.
4. Install the new lenses by gradually applying pressure across the lens perimeter. This should be done accurately, without extensive pressure against the frames.
If you want the frames to fit your face perfectly, you can adjust the temples. In order to do that, we recommend you to heat the temples to a temperature of no more than 55°С/146°F. You can do that by using a simple hairdryer.
After you’ve heated the temples:
a) put four fingers on the curve of the temple (as shown in the picture above);
b) apply slight pressure and bend the curve to fit your ears.
Please don’t attempt to bend any other parts of the frames — the front part of the glasses is not meant to endure forceful bending. We want Ochis to serve you for many years to come!
Don’t worry! Our material is extremely user-friendly. Just slightly heat up the front part of the frames from above avoiding the lenses as much as possible. You can do that with your hairdryer, but make sure to stick to a temperature of 55C°. Then put your Ochis on an even surface and they will straighten out on their own!
If you wish to install them at your local optical store, you can easily do so, but we highly recommend that you let us do the job. Ochis aren’t your usual glasses, so there are some important rules to follow when installing new lenses. We know our material the best and will make sure that everything is done with the most attention to detail.
*If you still choose to install them wherever else, make sure to always show these instructions to your optician to feel safe and sound.
To avoid frame damage, follow these steps:
1. Remove the lenses from the glasses by applying slight pressure.
2. When scanning the frame, attentively choose the measure of reducing the lens diameter depending on the type of lens you are installing. The bigger the lens diopter is, the more you should reduce it.
3. After the lenses have been cut out, slightly heat the frame (to a temperature of no more than 55°C/146°F). Don’t let the frames overheat — it may lead to cracks forming in the material.
4. Install the new lenses by gradually applying pressure across the lens perimeter. This should be done accurately, without extensive pressure against the frames.
“I’ve spent eight years developing, changing, testing, and improving these frames. I know how they behave in real life — in rain, sun, heat, travel, daily wear. And today I’m more confident in their quality than ever. If you have questions, ask me. I’ll be happy to answer.”
— Max Havrylenko
Discover the best of both worlds
We deliver worldwide using DHL services. Unfortunately, we can’t deliver Ochis to countries and areas such as: Åland Islands, Bouvet Island, British Indian Ocean Territory, Caribbean Netherlands, Christmas Island, Cocos(Keeling) Islands, Crimea, Eswatini, French Polynesia, French Southern Territories, Heard & McDonald Islands, Isle of Man, Netherlands Antilles, Norfolk Island, North Korea, Palestinian Territories, Pitcairn Islands, Réunion, Sint Maarten, South Georgia & South Sandwich Islands, St. Pierre & Miquelon, Svalbard & Jan Mayen, Tokelau, U.S. Outlying Islands, Wallis & Futuna, Western Sahara.
All our glasses are shipped from Kyiv, Ukraine.
We usually deliver the orders within a waiting period of 10 to 14 days using DHL services. The shipping duration may also vary depending on unexpected circumstances and public holidays. We are not responsible for postal delays.
*Please note that glasses with prescription lenses take an extra 2 to 5 days to be installed, so please be sure to account for this time in addition to the regular waiting period.
We provide free worldwide delivery!
Your delivery tracking number will be sent to you in a Shipping Confirmation email once your order is ready. You can track its status on a DHL website or application that we will link in the email as well.
Firstly, check the delivery status using the tracking number that we sent you with the Shipping Confirmation. If your package hasn't been moving for a while or its status is not changing when it should, please contact the DHL services in your country.If you can't solve this problem after completing all the steps mentioned above, write to us at cs@ochis.co describing your situation. We are not responsible for packages lost in transit, but we will try to come up with an alternative solution.
- a pair of Ochis (with pre-installed lenses of your choice);
- a solid coffee case;
- a lens cloth;
- instructions on how to fit the temples to your face shape;
- instructions on how to replace the lenses for your optical master;
- paper box.
If your order hasn’t been shipped yet, you can. To do so, please contact us as quickly as possible at cs@ochis.co with the additional details. However, once the product has been shipped, we won’t be able to make changes to the delivery information or cancel the shipping.
We accept Visa, MasterCard, Maestro, JCE, Discover, American Express, Diners Club, Visa Electron as well as Trustly, Apple Pay and Google Pay services. For non-European credit and debit cards we recommend using the PayPal option on our website. In other cases, we use Fondy payment platform to ensure the best conditions for clients from all over the world. If you have any questions regarding this platform, you can visit their website.
All online payments are completely secure.
The price of Ochis doesn’t include taxes. International shipments are subject to duties and taxes as determined by the customs in the destination country. Each country determines tax and duty assessment differently. Upon your order’s arrival, you may be charged additional customs duties and taxes, so please be aware of that when making the order.
Yes, warranty lasts for 12 months from the purchase date. To confirm the purchase, you need to save the receipt or provide any other suitable form of proof (e.g.,a screenshot of the payment confirmation email from us).
If your situation applies to our warranty conditions, you have the right to:
- Demand a replacement of the same model;
- Demand a replacement of the same product in a different model (with price recalculation);
- Demand a free repair of the glasses.
To request the warranty, please, contact our support at cs@ochis.co
Please make sure that your message includes:
- Your complete name, current return address, telephone number, and email address used for making the original order;
- Proof of purchase — a receipt or a screenshot of the payment confirmation email from us. Please, make sure that it shows the purchase date;
- A brief description of what happened with the glasses:
- A couple of photos showing the breakage from different angles.
If your problem falls under our warranty cases, we will give you options of at-home repairs or ask you to send them back to us. In this case, the delivery is split 50/50. (you pay for the delivery to us, we pay for the way back to you).
Please email us at
cs@ochis.co describing the problem in the same way you would with a warranty case.
We will show your photos to our repairmen and propose a convenient solution to your problem. We do repairs even after the warranty has run out, but in such cases, you will need to pay for both the works and the delivery to Kyiv and back.
Yes. All returns must be claimed and made within 15 days of receiving your order.
If you wish to return your Ochis, write to us at
cs@ochis.co indicating the reason for the return.
After our manager confirms the possibility of a return, you will need to send the glasses back to Kyiv.
Yes. In this case, we may propose an exchange for a different model as a solution. If you wish to change the lenses too, the price will be recalculated.
If you don’t want an exchange, you can send your glasses back to us. Make sure to do that only if they are in their prime condition without any signs of use. We will refund you after we confirm that this case fits our refund policy.
*Please note that the customer pays for the shipping in case of a return.
If the reason for the return is personal (notwarranty-related), you have to pay for delivery yourself.
The product and all originally included items must be in their primary condition with no visible signs of use. Please pack the glasses in a cardboard box and use the delivery service that assigns a tracking number and guarantees package insurance. Send us the tracking number so we know when to expect the delivery.
Please note that Ochis is not responsible for return packages lost in transit.
Please contact us — in most cases, we can repair and fully restore your frames, so you can continue enjoying your glasses for many years to come.
Ochis frames take approximately 10 years to decompose under usual conditions if recycled correctly. We are still looking for the best solution to the problem of recycling the lenses, which aren’t compostable. If you know of any advances in sustainable lens production that we might’ve missed, please let us know athi@ochis.co.
Yes, they are! Our glasses are totally safe for the environment. They don’t contain any harmful compounds, so they won’t pollute soil and water when they decompose. All parts of our coffee-based glasses are recyclable (except for the lenses).
We will be happy to assist you. Please use the documents linked below to get more info about our company and the product itself. If you require any additional information, don’t hesitate to write to us at pr@ochis.co, so that we can communicate quickly and effectively.
You can get our visuals from the folders linked below:
Tsvit Collection↗
Catalog↗
Visuals↗
Yes — if you have a strong idea or a clear vision, we’re always open to meaningful collaborations. Whether you’re a creator or a brand looking to build something interesting together, feel free to reach out hi@ochis.co
We highly recommend making a minimum order of 10-15 pieces to give your clients a good range of designs to choose from. This will allow you to tell the story of our coffee eyewear in full. However, if you wish to order just 1 pair to test Ochis out, that is also possible.
Yes, we warrant our eyewear against breakage due to defects in the material.
Our warranty applies for 12 months from the date of purchase by the end customer + 3 months extra for keeping the glasses in your warehouse facilities before selling them.
The warranty covers the following manufacturing defects:
- Cracks in the frames
- Temple rod damages
- Lack of components
The warranty does not cover the following problems:
- Scratches on lenses
- Accidents, negligence, misuse or storage-related defects
- Unauthorized changes or repairs
- Natural wear-out (earpieces, nose pads, screws)
If your end customer’s situation applies to our warranty conditions, you have the right to:
- Demand a replacement of the same model
- Demand a replacement of the same product in a different model (with price recalculation)
- Demand a free repair of the glasses
To request the warranty, please contact our support team at cs@ochis.co and/or the B2B manager whom you are in contact with. Our customer support department will do its best to help you or your customer out.
We work with SWIFT (IBAN), PayPal, Stripe and FONDY transfers.
Of course! You can always contact us and we will consult you on any question you may have.
We have a stock of pre-made frames in Berlin and ship your orders from there. If the design+lens+color combination you want is not in stock, we will need approximately 1 month to produce the piece and ship it to Berlin.
We use DHL, Meest Express, Nova Post delivery services, which take around 5-10 workdays in the EU and 10-21 workdays worldwide. Large orders may take longer to prepare since we perform all production processes by hand.
The delivery price will be calculated depending on your country and order quantity.
We release new designs 1-2 times a year.
Ochis are waterproof due to a special hydrophobic layer. There is no chance they will get spoilt from short-term exposure to water.
We have the European Eyewear Conformity Certificate, which gives us the right to put a CE mark on all our glasses.
We are always open to cooperation and would be happy to discuss a mutually beneficial option via email.
We account for unforeseen situations related to material breakage and always try to solve the problem in the best possible way. If the breakage happens at our fault, we will replace the damaged frames at our expense.
Feel free to contact us at cs@ochis.co and we will be happy to answer and help with a solution.
Please make sure that your message includes:
- Client’s invoive that shows the purchase date;
- A brief description of what happened with the glasses;
- A couple of photos and/or video showing the breakage from different angles.
We will show everything to our repairs department and propose a convenient solution to your problem.
When sending us the glasses, please pack them in a cardboard box and use the delivery service that assigns a tracking number and guarantees package insurance. Don’t forget to send us the tracking number so we know when to expect the delivery.
We also provide repair services even after the warranty has run out, but in such cases, your client will need to pay for both the works and the delivery to us and back.
Please note that Ochis is not responsible for return packages lost in transit.